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What Our Clients Say About Us

This letter serves as reference for Natalie Hachache.
Natalie has been our Property Manager for past 2 Years.
I have found her to be extremely knowledgeable about her work.
She has been very effective in maintaining relations between the Landlord and Tenants .
Peace of Mind is what Natalie is all about.
I am not only looking forward to have Natalie as our Property Manager in future but also requesting her to take one the Management of My second property w.e.f. today.

I wish her all the success in life.

Anil Bhatia,
TO ALL THIS MAY CONCERN

I have never met a near perfect property manager until I met Kira Erlikhman in 2016. Kira is a customer-focused manager, very professional and devoted to her work. She gives advice and recommendations for the betterment of landlords’ properties and of which, she would only go ahead with any repairs, maintenance and improvement work with the landlords’ prior approval. She pays attention to figures, makes sure rent monies are collected on time, and any expenses are clearly listed out on the expense items of the landlord’s monthly statements. Her Inspection Reports are thorough, with all parts of the property checked including the front and backyards, urgent repair items would be singled out, and sufficient advice/recommendations would be given on the property’s maintenance list. The Inspection Report is always matched with good and well-taken photos of each part of the property. Even though I am far away in Hong Kong, I get a very clear picture of my property’s status in New Zealand from Kira’s Inspection Reports.

With regards to tenants, Kira always makes sure new tenants feel welcomed and happy in their new home with all problems being solved before their moving in, and Kira also makes a point to see that the old tenants have got their bills paid and the right amount of bond monies being refunded to them when they move out.

I have no hesitation at all in recommending Kira Erlikhman to be your property manager because you can trust that she will always look after your property with care and an organised mind. Kira can be communicated without any major problem via emails, texts, WhatsApp, if the need arises. I have phoned Kira from Hong Kong occasionally and Kira has picked up my call every time I have made the long distance call. I cannot ask for a better property manager, or a friend.

Grace Learmonth,
TO ALL THIS MAY CONCERN

I have never met a near perfect property manager until I met Kira Erlikhman in 2016. Kira is a customer-focused manager, very professional and devoted to her work. She gives advice and recommendations for the betterment of landlords’ properties and of which, she would only go ahead with any repairs, maintenance and improvement work with the landlords’ prior approval. She pays attention to figures, makes sure rent monies are collected on time, and any expenses are clearly listed out on the expense items of the landlord’s monthly statements. Her Inspection Reports are thorough, with all parts of the property checked including the front and backyards, urgent repair items would be singled out, and sufficient advice/recommendations would be given on the property’s maintenance list. The Inspection Report is always matched with good and well-taken photos of each part of the property. Even though I am far away in Hong Kong, I get a very clear picture of my property’s status in New Zealand from Kira’s Inspection Reports.

With regards to tenants, Kira always makes sure new tenants feel welcomed and happy in their new home with all problems being solved before their moving in, and Kira also makes a point to see that the old tenants have got their bills paid and the right amount of bond monies being refunded to them when they move out.

I have no hesitation at all in recommending Kira Erlikhman to be your property manager because you can trust that she will always look after your property with care and an organised mind. Kira can be communicated without any major problem via emails, texts, WhatsApp, if the need arises. I have phoned Kira from Hong Kong occasionally and Kira has picked up my call every time I have made the long distance call. I cannot ask for a better property manager, or a friend.

Grace Learmonth,
My husband and I are thoroughly enjoying our lives without any worries whatsoever as Natalie Hachache has taken care of the entire needs of our rental property.

From finding good tenants, all maintenance needs, care of the rent being paid and absolutely every need you could think Natalie has taken care of everything. Natalie has been so easy to deal with in every way.

My husband and I have owned and managed several rental properties over the years, some of whom we took care of ourselves and then moved on to using property managers as rentals can be very stressful as we found out. We have used other property managers over the years but we have found Natalie to be excellent and are thrilled with the service we have received from Natalie.

Regards Annette Richards,
Kira is a very efficient property manager who responds immediately to any issue, very friendly and helpful.
Excellent service from the whole team at Spectre Property Management.
Bharani Govindasamy,
This letter serves as reference for Natalie Hachache,
Natalie has been an exceptional property manager for us over the past few years,
We're very pleased with her work. She is a kind and responsible person,
also very experienced and conscientious about her work and always willing to do more to make her work perfect.
We highly value her knowledge about property management and communication with the landlords and tenants.
She really is competent for being a good property manager.
The work she did for us is greatly appreciated.
We'd like Natalie to be our property manager in the future.
Catherine Leighton,
As I am not living in New Zealand, I have relied on her to keep everything running smoothly. During this time she have not let me down.

She has diligently and professionally, organised maintenance, liaised with the tenants, coordinated inspections and accordingly made sound recommendations in order to keep the house in good condition. She has also ensured that the rent is up to date, organised rent increases when due, marketed the property as a rental and placed new tenants when needed and kept accurate records that I could access for my accountant even 2 years down the track!. The on-line system is certainly an excellent facility for accessing records.

When I decided to sell the property she worked in conjunction with the salesperson to ensure the tenants rights were up-held, whilst still ensuring access for buyers so it could be sold.

I didn’t have to worry about my property as I knew it was being taken care of and that Natalie was ensuring the tenant and I were fulfilling our respective obligations under the Residential Tenancies Act.

For stress free property management I highly recommend Natalie – she is very professional, friendly, helpful and knowledgeable in her field.

Geoffrey Harvey,
A note to say how much I appreciate what Natalie is doing for me, and will be doing for me.
She is so efficient, and helpful. My heartfelt thanks to her.
Grace Learmonth-Lo,
Natalie has been my property manager about 1 year.
She's so professional at property management. I was truly impressed. Natalie was always very punctual, Honest, helpful and contactable whenever I needed her. I only ever had to ask for something once, she always got back to me with an answer. There is no doubt that we would be approaching Natalie again if we are in the position of renting a property at any time in the future. Also, we will have no hesitation in recommending her to our friends & families.
Kevin He and Sunny Sun,
Natalie Hachache has been my property manager since 2008. Natalie has great communication skills, always keeping me informed of the status of my property. She has organized numerous repairs & improvement work at my property, she made insurance claims and met with various people on my behalf including insurance assessors, tradespeople, valuers, local Council and real estate salespeople. Natalie organized for my house to be put on the market for sale, and after I decided not to sell it, she rented it to great tenants. I find her knowledgeable, reliable, professional, organized and an excellent property manager. She has a great knowledge of Tenancy Law and all aspects of property management which is very important to myself as a property owner. As I am not in New Zealand I rely on Natalie to take care of my investment property and have no hesitation in recommending her as a property manager.
Mei Bai,
A quick note to commend the work that Natalie is doing. She is clearly a good thinker and somebody who gets out there and makes things happen. Must be great to have people like that on the team!
Miles Stratford, Methminder,
This is to confirm that Natalie Hachache has been our property manager for the last one and a half years and we are very happy with the way that she conducts herself pertaining to our rental properties.

She is proactive and informative and manages our accounts with integrity, always willing to offer her assistance and had an excellent rapport with the candidates for our rental properties.
She would be an asset to any employer and we recommend her for any endeavour she chooses to pursue and will be glad to be a reference for her if ever it’s required.

Conrad & Pinky Alcantra,
Natalie has been our family’s Property Manager for the last 18 months. Natalie seems to be well connected and is able to secure quality tenants within a short time frame. When we were new to property management, Natalie guided us through the process with ease and only involved us if essentially needed- taking care of everything else. I also note she was patient with our several (some repeated) questions and has been quick in responding to emails and calls- providing us with good service each time. As a result I have directly suggested Natalie to two of my close friends, who have also been very impressed by Natalie and their business interactions with her. I have no problem recommending Natalie as an excellent Property Manager.

Thank you,

Darren Mendonsa,
Natalie Hachache was my property manager for a period of 12 months.

During this time I always found Natalie to be extremely professional and respectful in all her dealings with me.

If I ever had any questions regarding my tenancy, Natalie always responded quickly and in full detail to answer these questions.

The main attributes that Natalie has demonstrated are: Respect towards me, timely responses to queries, professionalism.

I would have no hesitation in recommending Natalie as a property manager.

Yours truly,

David Sharratt,
Natalie has managed my rental property for the past 4 years.

As I am not living in New Zealand, I have relied on her to keep everything running smoothly. During this time she have not let me down.

She has diligently and professionally, organised maintenance, liaised with the tenants, coordinated inspections and accordingly made sound recommendations in order to keep the house in good condition. She has also ensured that the rent is up to date, organised rent increases when due, marketed the property as a rental and placed new tenants when needed and kept accurate records that I could access for my accountant even 2 years down the track!. The on-line system is certainly an excellent facility for accessing records.

When I decided to sell the property she worked in conjunction with the salesperson to ensure the tenants rights were up-held, whilst still ensuring access for buyers so it could be sold.

I didn’t have to worry about my property as I knew it was being taken care of and that Natalie was ensuring the tenant and I were fulfilling our respective obligations under the Residential Tenancies Act.

For stress free property management I highly recommend Natalie – she is very professional, friendly, helpful and knowledgeable in her field.

Geoffrey Harvey,
PTD Investements Ltd appointed Natalie to manage our properties from March 2010.

We found Natalie acted really professional as a property manager. She is really reliable and never let us down and has a nice personality. She always gives us good advice for any issue we need to make a decision on, and follows up our queries with efficiency. We are really happy for her service and highly recommend Natalie to my friends to manage their properties.

Tracy Lai, Director, PTD Investments Ltd,
Natalie has been our property manager for the past 2years,
I found her to be enthusiastic, knowledgeable and conscientious about her work
and always willing to go that extra mile.
Her knowledge about property management is exemplary.
Her interaction with the landlords and tenants is of the highest order.

We are looking forward in continuing working with Natalie as
our property manager in the future.

Portia Turner,
Natalie Hachache has been our Property Manager since 2008, during which time she has provided excellent support in looking after the property, conducting periodic inspections, looking for best tenants etc., At all times she found to be co-operative and very helpful. I have been very pleased with the performance of Natalie in these years. She always tries hard to get good tenants, that is her asset. I am very impressed with her approach/professionalism and speed at which she is able to discuss with me about my property, tenant it etc. Finding a perfect tenant and ensuring all minor maintenance work was done all in a very short time was an added bonus. She is fantastic woman and it is an honour to have had her manage and care of our property.

Thanks and Regards,

Rojaa Narayana,
Just wanted to give you some quick feedback on Renee and the great support she gives us looking after our rental property.

There doesn't seem to be any issue that she won't take care of - even getting our mail that NZ Post hasn't redirected and sending to us at our new address.

Renee seems to definitely go above and beyond the requirements of a Property Manager.

Rebecca and I are very comfortable that the property is in great hands with her and this reduces our stress of worrying that the house is being looked after.

Warren Yee,

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